Shipping policy

Thank you for supporting our handmade creations! Each item is crafted with care, and we’re excited to get your order to you as quickly and safely as possible. Please read below for details on our shipping process.

Processing Time

Please allow [2–5 business days] for order processing before shipment. Processing time may vary during holidays or due to high order volume. Custom or made-to-order items may take longer — estimated times will be noted on the product page.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

Domestic (within The Netherlands): [3–7 business days]

International: [7–21 business days] (depending on destination and customs)

Please note: These are estimated times provided by our carriers and may vary.

Shipping Carriers

We use trusted carriers such as [USPS, UPS, FedEx, DHL, etc.] depending on your location and selected shipping option.

International Shipping

Please note:

International customers are responsible for any customs duties, taxes, or import fees that may apply.

Delivery times may be affected by customs processing.

Shipping Delays

We are not responsible for delays caused by the shipping carrier, weather conditions, or customs processing. However, if your package appears to be delayed or lost, please contact us and we’ll do our best to help.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We cannot be responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Questions?

If you have any questions about your order or our shipping policy, feel free to reach out to us at wolfpupper.shop@gmail.com. We're happy to help!